Copyright 2007 Frank Andrews — Glass Home

Reference link to original Auction 1501225949

A Smashing @!$#@! eBay seller Leslie Belcher

Broken Glass and auction packaging

The glass has a Hillston Crystal label and is from range known as the "Crystal Suite". A similar hunting design appeared in their catalogue 26 (c1952) & 29 (c.1955) it does not appear in 1959. The base tankard does not show in 26 or 29 but does show in their 1930's catalogues. The hunting design in 1930's was a different again so this tankard can be assumed to be post war say 1948-51.
Origin of the tankard is probably European.
http://www.ysartglass.com/zdbk/broken1.htm

The mug was squeezed into this box with just a thin layer of bubble wrap. It probably got smashed before it even reached the post office... you can see the dent in the cardboard (top of top picture) where the handle pressed into the side of the box. Scroll down to read the correspondence.

©2007 Frank Andrews

©2007 Frank Andrews

The story of a Paypal claim. I sent pictures to two different email addresses.. The seller claims never to have received them and also claimed that they could not see the web page. Well... either they are lying or they have such a lousy computer that they should not be able to get on-line. Yet they can sell on eBay.

I sent payment of 5.99 including postage to:

Leslie Belcher,
7 Northfield Crescent
Driffield
East Riding of Yorkshire
YO25 5ES
United Kingdom

Earlier correspondence not located, I basically advised seller it was smashed but got no reaction until filing an Paypal claim. The claim ran its course but as Paypal advised the seller insisted that the item be returned to them at my expense - realising that tracked postage would cost more than the claim. I had agreed to settle on 2.50 so that at least this **** person had an opportunity to show some apology for the ignorance of their packing skills

4th July. I sent pictures to seller at leedsutd2000@hotmail.com

From leslie belcher 13th July

still havent received the pictures of the smashed tankard,

14th July

Sent pictures to seller at funny-house5@hotmail.co.uk

14th July: I wrote to seller:

I resent them, (above pictures) please confirm you got them. Thanks.

I do feel that this is getting a bit over the top, Paypal wanting a third party to assess condition! The pictures make it clear that the box was too small. You are reluctant to refund postage, understandably, had it just been poor postal handling I could accept that. But as it was so poorly packed I am reluctant to not ask for postage too! I am willing to compromise on half the postage.

Regards

Frank

14th July response by leslie belcher

ok
still havent seen photos , you payed £4.99 in total , ill give £2.50 back is that ok .let me know and i can get it sorted.

17th July: I added the web page (without this story) wrote:

Did you get my reply and attachments?

Just in case they got trapped by your spam filter again, I have put them on the web.Did you get my reply and attachments?

Note - the irony in reference to spam filter.

17th July response Leslie Belcher

no cant get pictures up.but did you get my last message offering you half of the money back what you paid? which is £2.50

17th July again I wrote:

Yes I did, and replied but obviously my mails do not reach you at either of your addresses! Anyway you must be able to see the pictures on-line now and I accepted your offer of 2.50.

17th July Belcher again

no dont know whats up with the my computer i will pay the money into your paypal account .is that ok

And this person manages to sell via eBay!

18th July Leslie Belcher

what will happens to the paypal compaint ,
can you let me know and i can get your money paid to you .

18th July again I wrote:

Once I get the money I will close the claim.

19th July last chance to complete I wrote

I need your payment by the end of today - then I close the complaints. Or, I will have to supply Paypal with the information they require by tomorrow as the claim will close if I don't.

19th July Belcher's last lie:

hi
making payment now,

Of course the money never arrived! His computer never managed to see this web page and emails sent to him never arrived...

...he knows that he can insist on the items return by recorded delivery and that this is likely to cost more than the claim. He reckons he got clean away with it. Now, I have to file a claim in Holland and this will eventually lead to the seller expenses way above the 2.50 I was willing to settle on. It is unlikely that I can get the money from the courtsd here but the court order will be on theit credit records and International bad credit reports cost an arm and a leg to have removed. Yes, it will cost me to file the claim but this has now become a question of principle - dishonest people like Lesley only get away with it because the system is messy and deters people from trying.

The moral of the story, this person lies so buying from them is very risky. They cannot be bothered to pack stuff properly as all they want is your money. If you do buy from them and things go wrong you have lost. No doubt they will suffer in eternity.

Paypal also have to answer as their claims of buyer protection have proved to be misleading, there is no notice on the adverts or supporting rules to warn "Claims may cost the buyer more than the value of any claim"... no updates while this is all sub-judice.

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